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Delivery Information

Processing Time

During the year we are normally able to process, print and dispatch orders within 24 - 48 working hours. We are working as fast as we can to dispatch your order as efficiently and quickly as possible but sometimes we might be experiencing high volumes and then it might take up to 3- 4 working days to get your case(s) dispatched, (although it is mostly much sooner) It all depends on the size of your order and the print Que ahead of you. Please note that customized cases can take slightly longer. 

 

We promise that your case it worth the wait, and that your order is printed and handled with much love and care!

National Delivery 

Within South Africa, your order will be delivered to your doorstep via Courier. We use either RAM or The Courier Guy. Once your order has been collected by the courier, you will receive an email with your tracking details. You will be able to track your parcel on our website using the url in the email you received. Depending on how busy the courier is and where in South Africa you are situated your order will be delivered to you within 1-3 working days. For outlaying areas an additional day could be added.  *Please note that our couriers do not deliver to Townships. 

For orders of R300 and more, delivery is FREE of charge! We charge a flat rate of R69 for delivery on order less than R300.

International Delivery 

We loooovve international customers and we ship worldwide! Please be advised that we are not responsible for any duties or taxes that may occur on this item when shipped, that is the responsibility of the customer. International shipping can take up to 20 days, but is usually sooner ;-) We ship via Registred Mail and you will receive your parcel at your Post Office. All international shipments have a tracking number so that you can keep an eye on the shipment and know when to collect your order at your local Post Office

 

 

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About our Cases

Our Fashion Phone Cases are made of clear TPU  which is designed to absorb low impact and prevent scuffing and general wear and tear of the device. They are produced as Fashion Accessories and offers limited protection against extreme conditions.

Case Features:

Every case from Hey Casey! is made right here in South Africa. We are a bunch of creative girls that personally create & print each case individually – this way we can make sure that you get the best quality!

* Due to different computer monitors & calibration settings, colours might vary from depicted pictures.

** Device excluded

*** Pictures shown are mock ups and are a representation only and not a guarantee of the final results. Cases used in mock-ups are for presentation purposes only and may differ slightly